Billing FAQ

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See the most current plan options here.

Billing FAQs

How do I know which plan is right for me?
Determine the number of editors and storage you need, and review our pricing plans: https://felt.com/pricing.
How do I view my workspace’s data usage? Can I purchase more?
View your current data hosting and processing usage, by navigating to Workspace settings → Usage.
If you need more storage, drop a note to our sales team here.
How is hosted data storage and data processing measured?
Data storage space is calculated using the size of the file uploaded to Felt. The storage limits are applied at the organizational level.
Data processing is a monthly measure of usage. It is calculated based on the size of the file times the number of “runs.” A “run” counts for any time the file is uploaded to a map, refreshed, or transformed. Data processing resets on the first of every calendar month.
View your current workspace usage by navigating to Workspace settings > Usage.
Note: if you are on a legacy plan, you do not see your data processing in the usage dashboard.
What is an editor?
An editor is a member you add to your team with full editing permissions.
What is a member?
A member is anyone invited to your workspace. Members will be one of the following roles: Viewer, Editor, or Admin:
  • Viewers can log into Felt and view & comment on maps as named users.
  • Editors can create and edit maps. They can also invite other editors to maps and projects.
  • Admins have the same permissions as editors plus access to manage the account, including billing and adding members, and setting workspace permissions.
Members can have access to the account at various levels: the entire workspace, project-level access, or access to specific maps.
Is there an educational license?
Yes! Felt is completely free to use in the classroom. To verify your classroom follow following the steps here.
Do you offer a non-profit discount?
Yes! Felt offers an unbelievably great deal for nonprofits: all the same benefits of the Team plan above but for just $250/year. Plus you can embed maps on your website to highlight the great work you’re doing for the planet. Get verified using our form.
Do you offer any discounts?
Yes! If you choose annual billing for Felt, you will save 20%.
What happens if I cancel my subscription?
You will lose access to the paid features in Felt at the end of the billing period and not be charged going forward. Note Felt maps and data can be easily exported so that you can take your work with you prior to your subscription end date.
Once the subscription is inactive your maps will load with grey watermark tiles covering the data.
How does billing work?
Felt operates on a subscription basis, allowing you to opt for monthly or yearly billing cycles according to your preference. Each Workspace is billed independently.
There are 3 tiers: Free, Teams, and Enterprise. You can find details about the different plans here.
How do I pay for Felt?
You can pay for Felt in the billing section of the App. You need to be an admin to subscribe to Felt.
To pay for Felt:
  1. Click on your Workspace and select Settings
  1. Click on the Billing tab
  1. Select your plan and check out using a credit card
I am an educator and using Felt in my classroom. How do I get the free edu license?

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